WHAT TYPE OF INFORMATION DO WE COLLECT?​

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

​

WHY DO WE COLLECT SUCH PERSONAL INFORMATION?​

We collect and use such Non-personal and Personal Information for the following purposes:

​

• Service delivery – To provide, operate, and maintain our services.

• Customer support – To offer ongoing assistance and technical support to our users.

• Communication – To contact visitors and users with general or personalized service-related updates, notices, and promotional messages.

• Analytics & improvement – To create aggregated statistical data (or other non-personal insights) that we and our business partners may use to enhance and improve our services.

• Legal compliance – To meet any applicable legal and regulatory requirements.

• Marketing – To run marketing and communication campaigns, and to assess their effectiveness across our website, social media platforms, and other online channels.

• Website optimization – To evaluate SEO performance, user behavior, site usability, and to manage our website effectively.

• Legal purposes – To manage service contracts and take necessary legal actions.​​​​

 

HOW DO WE STORE, USE, SHARE AND DISCLOSE THE USER'S PERSONAL INFORMATION?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.​​

​​

CRITERIA AND DURATION OF DATA RETENTION ​

We will retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements, shall the interested party not request its elimination. The data will be retained in keeping with the legally established duration as specified by Spanish Fiscal and Accounting Law, with the date of the last communication as reference.

​

DO WE SHARE YOUR PERSONAL INFORMATION?

During the duration of the data retention, the OWNER will not share this data with third parties, nor will they transfer the data, excluding legal or fiscal obligations or to execute the services contracted.

LEGAL RIGHTS  

The USER and interested party may exercise their following legal rights:

​

• The right to request access to your personal data.

• The right to request a correction or erasure.

• The right to request limitation of its usage.

• The right to deny its usage.

• The right to transfer data.

• The right to withdraw consent.

​​

You have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and to withdraw consent, when the data is no longer required for the grounds that it was provided.

​

In specific circumstances, the interested party may request limitation of its data usage, in this case we will only use your data for execution or for legal actions. In specific circumstance and due to your particular situation, the interested party may deny the usage of its data. In this case, the OWNER, will no longer use your data, excluding for legitimate imperious reasons, or for execution or for legal actions.

​​

HOW CAN I WITHDRAW MY CONSENT?

If you have consented to your data usage for a specific purpose, you have the right to withdraw your consent at any time, without it affecting the legality of the usage of your personal data based on your consent prior to its withdrawal.

​​

If you wish to exercise any of the rights set out above, please send us a letter via post to Eric Sijpestijn, Address: Calle Arena 2, 1ºK, 35660, La Oliva, Spain or email us at eric-sijpestijn@hotmail.com. If you are not happy with any aspect of how we collect and use your data, you have the right to complain to Spanish supervisory authority for data protection issues (www.agpd.es). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

​

In compliance with the specifications in “Artículo 21 de la Ley 34/2002 de servicios de la sociedad de la información y comercio electrónico” referring to information and electronic commerce, if you do not want to receive any more information about our service, you can send a request to our email above, specifying “no more emails” in the email subject.

​​​​

HOW DO WE COMMUNICATE WITH THE USER?​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

​

QUESTIONS​ AND YOUR CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at eric-sijpestijn@hotmail.com or send us mail to: Calle Arena 2, 1ºK, 35660, La Oliva, Spain.

​

PRIVACY POLICY UPDATES​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.